Whilst we in the UK are in the throes of Retail Distribution Review by our Regulator, it is interesting to see that Australia (apparently, home of the Wrap) is facing up to similar issues. The Australian Securities and Investment Commission found in a survey last year that consumers were six times more likely to receive bad advice when an adviser had a conflict of interest over remuneration, even if it was disclosed, and that most investors were unable to tell when they had received bad advice. Now, you could dismiss this on the grounds that Aussie investors must be considerably less sophisticated than their British counterparts but I would not be too complacent as the average news bulletin in Australia carries much more financial news than those in Britain. Clearly, the existence of commission has a hugely detrimental effect on the quality of the financial advice received, a fact not lost on the British Financial Services Authority, the Government, the Consumers Association and some financial advisers.
To quote Ric Battellino, the Reserve Bank of Australia Deputy Governor:
“The question remains as to whether full disclosure is enough to deal with the potential conflicts of interest associated with commission-based fees, or whether there is merit in the industry moving further in the direction of offering advice on a fee-for-service basis.’
It is almost as if these people around the world talk to each other! Soon there will be nowhere to hide for those who prefer to sell products, dressing it up as advice. Unfortunately, Mr Battellino went on to highlight something we in Britain also face, saying that “the reluctance to pay for advice appears to be a form of ‘money illusion’, whereby investors may feel that they are somehow paying less for financial advice if the cost is buried in reduced earnings in the future.” We have to hope that regulators play their part in ensuring that investors fall less for this illusion in the future.
He also had a few things to say about the relative costs of retail funds, so, again, much the same as here.
He was not talking to me, of course, I am hoping that Thursday’s copy of The Australian Financial Review newspaper has got it about right.